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Tdwyer_Sayva
Level 1

Conversion error for Enterprise to QBO

Hello!

 

I am looking to export a company file from Quickbooks Enterprise Solutions 21.0 (Trial Version) to a recently created QBO company. During the export process I am met with an error (screenshot attached) saying "Sorry, but you need to be an admin to export your file to Quickbooks Online". Issue is that I am logged in as the Admin and that Admin login is also the Primary Admin, so unsure what the issue could be here? I have restarted QB Desktop, tried assigning a different user the role of Admin, and a few other options, none of which have worked. Any suggestions help! 

 

Thanks!

1 Comment 1
Fiat Lux - ASIA
Level 15

Conversion error for Enterprise to QBO

Try creating a backup file (i.e QBB) of your company file and restore it with a new name. Then try migrating it to QBO.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

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