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johnw1120
Level 1

Convert 2008 Pro desktop files to 2019 Pro desktop 2010 Pro desktop required?

I have purchase 2019 Desktop Pro, how can I convert my existing 2008 Pro company files to be used in the new version, some information suggests a free trial of 2010 desktop Pro, convert to 2010 then on to 2019, any suggestions would be helpful. Both are disks these are NOT online versions

 

Thanks

John 

9 Comments 9
Anonymous
Not applicable

Convert 2008 Pro desktop files to 2019 Pro desktop 2010 Pro desktop required?

Hi there, ohnw1120.

 

We’ll need to undergo an interim jump. This is to avoid any data loss and to make sure your 2008 file will work fine with 2019.  Interim is updating the file step by step (2008- 2010-2013-2016-2019).

 

I’d recommend contacting our phone support team to help you with this process. Here’s how to reach them: 

  1. Visit this link: https://help.quickbooks.intuit.com/en_US/contact
  2. Choose your product: QuickBooks Desktop.
  3. Choose Pro or Premier.
  4. Select any main topics and sub topics.
  5. Scroll down, and click the Get Phone Number button.

Please don’t hesitate to reach us again if you need anything else.

johnw1120
Level 1

Convert 2008 Pro desktop files to 2019 Pro desktop 2010 Pro desktop required?

Sorry, I do not find any place to get a phone number. Judging from the text I can get, I will definitely need to have someone walk me thru it, there is more to it than I have the knowledge to do.

johnw1120
Level 1

Convert 2008 Pro desktop files to 2019 Pro desktop 2010 Pro desktop required?

I do not find any place to get a phone number, judging by what I read, I will need to have someone walk me thru it.

 

Thanks

John

johnw1120
Level 1

Convert 2008 Pro desktop files to 2019 Pro desktop 2010 Pro desktop required?

I do not find a phone number, after looking I will need assistance to get it done, not sure where the phone number is.

 

Thanks

John

JessT
Moderator

Convert 2008 Pro desktop files to 2019 Pro desktop 2010 Pro desktop required?

Hi John,

 

There's a slight change in the steps for getting our agent's number.

  1. Open this link: https://help.quickbooks.intuit.com/en_US/contact
  2. In the upper right hand corner beside United States and flag, select QuickBooks Accountant.
  3. Select any main topics and sub topics.
  4. Scroll down, and click the Get Phone Number button.

By the way, this is their office hours: 5AM-7PM (PST) Mon-Fri, 6AM-3PM (PST) Sat.

 

Feel free to post back here when you have other questions.

johnw1120
Level 1

Convert 2008 Pro desktop files to 2019 Pro desktop 2010 Pro desktop required?

I have a phone number, but I cannot seem to jump thru enough hoops to satisfy the computer, judging from how many "interim jumps" I am supposed to go thru, this is more trouble than it is worth, I will do something else.

HoneyLynn_G
QuickBooks Team

Convert 2008 Pro desktop files to 2019 Pro desktop 2010 Pro desktop required?

Hello there, @johnw1120.

 

Thank you for reaching out back to us. Allow me to share some information about converting QuickBooks 2008 to the current version.

 

As mentioned by my colleague, you'll have to try the interim jump to make sure your file data is compatible with the current version. From QuickBooks 2008 to 2010 > 2013> 2017 and then 2019 through a backup copy. Make sure to Rebuild for each update (2010, 2013, 2017 and 2019). 

 

It's important that your computer is compatible with QuickBooks to use the product seamlessly, @johnw1120.

 

Let me know the results, johnw1120. I'm still here to help you more if you have other questions. Have a good one.

johnw1120
Level 1

Convert 2008 Pro desktop files to 2019 Pro desktop 2010 Pro desktop required?

That is more work than I want to do, I am not tech savvy and simply do not want to go thru the grief, I have at least two company files that would need to be converted and considering the time of year for taxes, I have a rule, don't screw with it at tax time.
 
HoneyLynn_G
QuickBooks Team

Convert 2008 Pro desktop files to 2019 Pro desktop 2010 Pro desktop required?

Hi there, @johnw1120.

 

Thank you for voicing out and getting back to us for additional support. 

 

I'd advise reaching out to our phone technical support. They have all the necessary tools, such as screen sharing, to help you more with the conversion process. This will be a one-on-one interaction with our agent so your company data is guaranteed safe and secured.

 

In case you need the phone number again, just scroll up a little.

 

Let me know if there's anything else I can do for you. Just mention my name or add a comment. Wishing you all the best!

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