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Level 1

Converting 2013 mac to 2019 windows

I am trying to convert my Mac QB over to my new PC with QB 2019 for windows already installed. I have followed the instructions step by step and I keep getting it to only rebuild to 43% then a unrecoverable error pops up, looks like it is saying its a text only file.
How do I get this to transfer all the way? Please Help!!

3 Comments 3
QuickBooks Team

Converting 2013 mac to 2019 windows

Hi TTH, 


I appreciate the steps you've performed to get your company file converted. There are a few limitations for you to complete the QB Mac backup for QB Windows . Such as: 

  • Both QuickBooks for Mac and Windows should have the same year version. 
  • You should not enter any data in your QB Mac while it is still converting. 
  • You can't round trip to QuickBooks Enterprise because it can't produce a QB Mac backup. 

With regards to the unrecoverable errors, it could be that you have a missing Windows or QuickBooks updates, data damage or program codes that you'll need to repair. 


We can verify and rebuild your QB Mac first. Then, create a backup and lastly, convert again.


I'd be around to help you if you have further questions. 

Level 1

Converting 2013 mac to 2019 windows


Would you be able to provide the steps to convert a QuickBooks company that is on Mac to a Windows-based QuickBooks (premier)?


Catherine Messier

Emily M
QuickBooks Team

Converting 2013 mac to 2019 windows

Thank you for coming to the Community, @Churchie.


I’m glad to offer my assistance with converting Quickbooks Mac to QuickBooks Premier. Once you convert your Mac company file to Windows you’re good to go.


Step 1: Update QuickBooks.


Step 2: Get your company file ready.

  1. Select the Reports menu and then Custom Transaction Detail Report.
  2. From the Dates drop-down menu, choose All Dates.
  3. Double-click a transaction with a memo to open it.
  4. Delete the special characters from the memo field and click Save.
  5. Close the transaction.
  6. Repeat the steps for all other transactions.
  7. Re-sort your lists.
  8. Run verify and rebuild on your company file. Go to the File menu and select Utilities. Next, pick Verify Data.


Step 3: Convert your company file. 

Do you send your Mac file to an accountant who has Windows and they send it back to you? This is known as round-tripping.


Send me a comment below if you have other questions.

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