Could someone please call me at xxx-xxx-xxxx. I have asked several times to close the merchant account.

Connecting with our phone support is a breeze, @burkestree. Follow these easy steps to get it done right away.

We have updated our support experience and the most reliable way to reach our phone support is by clicking the Help icon and select Contact Us. Also, for security purposes, the phone number you've attached has been removed. Here's how:

1. At the top right, click the Help icon.
2. Select Contact Us.
3. Under What can we help you with?, enter a brief description of your concern. Example: Close merchant account. 
4. Click Let's Talk.
5. You'll be routed into the Choose a way to connect with us page. 
6. Choose Get a callback or Start a chat. 

To ensure we address your concern on time, you may check out our support hours page.

Also, I've added this wonderful source where you can find articles that can help you in managing your books in QuickBooks, please head to QBO help articles at this link. This includes topics such as reconciliation, track income, and expenses, run reports, etc.

Please know that you can always post here in the Community for every concern you have with QuickBooks. Have a good one.