Crashes QB Enterprise 2025 on Dell notebook Win 11 lots of ram and storage, crashes frequently all updates are installed weekly. Anyone experiencing Crashes with Enterprise 2025 on win 11 ?? QBooks Data support has checked / verified data file is fine.

Hi there, Phil.

Frequent crashes of QuickBooks Enterprise 2025 on a Dell notebook with Windows 11, despite ample RAM/storage and updated software, can be caused by several factors apart from data file accuracy.

Firstly, check for compatibility issues between QuickBooks Enterprise 2025 and Windows 11 updates. Additionally, verify that all device drivers, especially graphics and chipset drivers, are up to date.

You can also try running QuickBooks in compatibility mode or as an administrator. Confirm that the version you are running is explicitly supported for Windows 11 by Intuit. If not, consider running the program in compatibility mode:

1. Right-click the QuickBooks shortcut.
2. Select Properties > Compatibility.
3. Check the box labeled " Run this program in compatibility mode for," then select Windows 10.

You can check out this article for detailed QuickBooks Desktop Enterprise system requirements, including compatibility with Windows 11, hardware specifications, and integration details.

If the issue persists, you can reach out to our support team for further assistance.

Here's how you can contact them:

1. Open your QuickBooks Desktop.
2. From the Help menu, select Contact Desktop Help.
3. Click Contact Us.
4. You can type your concerns.
5. Click Continue.
6. Follow the on-screen instructions to contact us via Chat with, or have us call you.

You can also check this link to see their support hours and when agents are available.

Feel free to return here anytime if you need further assistance.

@Phil00 

Try opening the sample file. Did you encounter the same problem?

Thank you, and responding to your questions:

1. We are long term user of QBooks Enterprise Desktop since 2014/15 approx, and always installed updates as soon as released

2. The Dell Inspiron Model 7506 2N1 Windows 11  with all updates ( 16Gig ram and 1 Terabyte SSD)

3. Qbooks enterprise releases updates approximately every Thursday, many show critical updates being installed.

4. We have done the clean boot, also had QB Data experts pull the data file and run tests, no problems found

5. Crashes occur randomly, sometimes after keying in key financial information, crashes, and have to re-enter all the data.

6. Based on the frequent QB updates, fixing bugs or adding new features, seems to be a Qbooks coding/ bug problem

Qbooks enterprise releases updates approximately every Thursday, many show critical updates being installed.

I highly doubt Intuit releases weekly "updates" for QB Desktop. I'm not sure if you're confusing the updates you see with Microsoft's Windows OS updates.

Can you open the sample file without any issues?