Creating Credit Card Subaccounts

Thanks for posting here in the Community, @JN33. I want to make sure this is properly addressed for you.

You don't have to disconnect reconnect your bank feed. In your case, you download the transactions from your bank, then format them using a CSV file. Once the file is ready, you can import them to QuickBooks. Let me show you how:

1. Click Banking from the left navigation panel.
2. Pick File Upload from the Update drop-down menu or Upload transactions manually if there isn’t any bank connected to QBO.
3. Select Browse and choose the file you downloaded.
4. Choose an account from the list, then Next.
5. Follow the on-screen instructions to map the fields.
6. Select the transactions to import.
7. Click Yes.
8. Hit Let’s go.

Then you can now categorize the past transaction and exclude the transactions that will not be added to your bank. This is to avoid confusion for the current downloaded bank transactions.

Here's how:

1. Go to the For Review tab.
2. Check the box next to each transaction you want to exclude.
3. Select the Batch action drop-down menu, and then select Exclude selected.

Excluded transactions are moved to the Excluded tab, and won’t be added to QuickBooks or downloaded again.

Once everything is fixed, you can manually update the connected bank to refresh the balances and download the transactions seamlessly. For more details, see this article: Manually upload transactions into QuickBooks Online.

To know more details on how to fix bank issues, you can check out this article: What to do if you get a bank error or can't download transactions in QuickBooks Online.

I'm also adding this article to guide you with the reconciliation: Reconcile an account in QuickBooks Online.

Should you need any additional assistance while managing your bank transactions, you can leave a comment below. I'll be sure to get back to you, @JN33.

Thank you for your response.  Is this my only option for retrospective Chase credit card transactions for a pre-existing QuickBooks account? The bank feed for only one subaccount existed before I added the second subaccount.  Transactions for the former subaccount are currently only being received through the bank feed and nothing for the latter subaccount.  Also, how can I ensure that future transactions are properly fed into each subaccount? Thank you.

Thank you for coming back to us here in the Community, @JN33.

I'm happy to add some information to ensure you can get the transactions for the second subaccount of your credit card.

To do this, I recommend you connect your subaccount to online banking and disconnect the parent account. Before doing so, make sure to check this article for more information: About bank or credit card subaccount setup.

Also, refer to this article for the detailed steps in disconnecting an account connected to online banking: Disconnect or delete accounts from online banking.

Please know that you're always welcome to post if you have any other concerns about subaccounts. Have a good day.