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Level 2

Credit Card Payment

I asked this question before, but I realize now I asked it incorrectly.


Working in QB Desktop.


At the end of 2014, at the time of reconciling the credit card statement, a bill was created for the full statement balance.  (mistake)  That bill was not paid all at once.  4 payments were made on it in 2015.  Of course, those 4 payments showed up on the credit card statements and have been reconciled.  The bill remains unreconciled in the credit card register.  (It is fully paid in A/P.)


I'm thinking I could unreconcile the 4 payments, recreate them as checks, and mark them reconciled again.  That would leave the bill unpaid.  How would I get rid of that unpaid bill?  Doesn't feel like I can just delete it since it is from a prior year.


Thanks in advance!

3 Comments 3
QuickBooks Team

Credit Card Payment

Hi there, @NumbersByNelson.


I appreciate you for providing detailed concern. I'll help you in getting rid of the unpaid bills in QuickBooks Desktop. 


Since the check has been reconciled, I'd suggest linking the payment to the unpaid bills. That way, the bills will tag as paid. Let me guide you how:


  1. Locate and open the check you've created. 
  2. Change the Expense account into Accounts Payable
  3. In the Customer: Job drop-down arrow, choose the vendor's name. 
  4. Hit Save and close

After that, you can now pay the bill. Please follow the steps below. 


  1. Go to the Vendors menu, then select Pay Bills.
  2. Choose the bill connected to the check.
  3. Pick Set Credits, then elect the Credits tab.
  4. Put a check on the credit, then modify the information if needed. 
  5. Hit Done, and click Pay Selected Bills.


Subsequent that, please review the transaction history. It already shows the regular check as the payment. For more details about the process, check out this article: Bill shows as unpaid after writing a check-in QuickBooks Desktop. Directly go to Solution 2


I've added articles about memorizing reports, resolving vendor's overpayment, and other topics. 



Please let me know if there's anything else I can do to be of assistance. Keep safe!

Level 2

Credit Card Payment

Hello MichelleBh.  Thank you so much for replying.  I may not have been clear enough with my details.


A bill for $5,738.37 was created to pay the credit card in QB at the end of 2014.  It went to the credit card register in QB as a payment and also to A/P.


However, the bill was not paid all at once.  4 bill payments were made for that particular A/P bill to the credit card company:

1/16/15 $1,522.49

1/21/15  $1,000.00

6/18/15  $1,725.95

10/16/15 $1,489.93


So these 4 amounts were on the credit card statements and have been reconciled in the QB credit card register.  The bill for $5,738.37 shows paid in A/P (because it was paid with 4 payments).  But since that particular amount was not paid all at once to the credit card company, that amount did not show up on a credit card statement.  Therefore, it is unreconciled in the credit card register.  


So I need to figure out how to resolve the unreconciled $5,738.38 that is in the credit card register.


Thanks for your help!

QuickBooks Team

Credit Card Payment

Thanks for the additional info, NumbersByNelson.


You can still follow the same steps shared by MichelleBh. We just need to make sure that we changed the Expense account on the checks to Accounts Payable. This will create credits that we can apply as payment to the bill.


On the Pay Bills page, you can select the four checks to close the bill. Simply click Set Credits, then go to the Credits tab.


You can review the detailed steps here: Bill shows as unpaid after writing a check in QuickBooks Desktop.


The Community is always here to help you if you have other concerns. Take care!

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