Current year bank reconciliations lost after importing accountants copy

Ramuva · ‎June 07, 2021

I am a CPA that has been using Desktop for years, back to the 1990s.

I like the Accountant Copy feature for I can work and return to the client with minimal interruptions. Clients do too.

One major problem - It blows off any bank recs for after the cutoff date.

Does anyone have any suggestions how to prevent losing current year bank reconciliations when importing the changes made in prior year?

Example: Working on 2020 so cutoff date is 12/31/2020.

Client continues to work on Desktop and reconcile bank accounts.

When sending changes back to client in April 2021, the bank reconciliations made in 2021 are undone and the client needs to reconcile the accounts again. They are not very happy.

Is this a software problem that needs addressed?

Or is there an easy workaround that can be done, keep in mind, many small business do not have an IT department.

Please do not suggest migrating to QBO, that is not a option.

Kristine Mae · ‎June 07, 2021

Let me share some information, Ramuva.

Your client can reconcile their account. However, it will be rolled back if they clear transactions on or before the dividing date.

As a workaround, you can reconcile the Accountant's copy before they reconcile their account in their working file. For more information, you can check this article: Use the Accountant's Copy.

We'll be right here if you need our help. Don't hesitate to let us know. Take care!

dominion1348 · ‎March 22, 2023

Exact problem we have had to, with no answers on how to fix this! So frustrating and time consuming!

jamespaul · ‎March 22, 2023

Hello, dominion1348.

My colleague, Kristine Mae, outlined the solution to avoid rollbacks on the reconciled transactions (after the dividing date). Have you tried doing their steps? If so, did you encounter any other issues?

I'd appreciate it if you could provide more details about the issue on the Accountant's Copy, so I can address all of your concerns in one go.

You can also add any other concerns you might have. My team and I are looking forward to your post.

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Current year bank reconciliations lost after importing accountants copy