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kperry
Level 3

Custom Field date clears when saving an order

Does anyone know why when I save a sales order the information in that column clears out when you save the transaction?

2 Comments 2
SarahannC
Moderator

Custom Field date clears when saving an order

Hello there, kperry.

 

The Custom field date should not clear when saving a sales order or transaction you've created in QuickBooks. 

 

We can run the verify rebuild to fix data-related issues on a company file. The steps below will guide you through the process.

 

  1. Go to the File menu.
  2. Select Utilities.
  3. Click Verify Data then select OK to close all windows.
  4. Then, go back to the File menu.
  5. Select Rebuild Data under Utilities.
  6. QuickBooks will ask to make a backup before rebuilding your company file, select OK.
  7. Once the rebuild is done, click OK.
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You can always get additional information  with the resources below:

 

 

I'm always here whenever you need help with QuickBooks Desktop. Stay safe and have a good one!

SarahannC
Moderator

Custom Field date clears when saving an order

Hi kperry,


Hope you’re doing great. I wanted to see how everything is going about the Custom field date . Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.


Looking forward to your reply. Have a pleasant day ahead!

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