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GBSLumber
Level 1

Customer beginning balances.

When I converted my company to QuickBooks desktop, I entered all my existing customers but at the time of setting them up I failed to enter their beginning balance.  Now I go back into that customer and try to access that field and I cannot get to it.

How do I get back into an existing customer and populate the "beginning balance" field??

Thanks.

3 Comments 3
Rustler
Level 15

Customer beginning balances.

Once the customer record has been created you can not go back and fill in the starting amount.

 

You could rename the customer to something like do not use, make it inactive and re-create the customer.  When done merge all do not use customers.

 

or create a service item linked to your income account and create an invoice for each  customer that needs it

GBSLumber
Level 1

Customer beginning balances.

I was hoping someone with QuickBooks would have a way to get back to the field.  What about exporting the customers, delete them, then import as new customers??  Thanks

BigRedConsulting
Community Champion

Customer beginning balances.

You can't add a beginning balance later from the customer record.

 

However, note that beginning balances are just invoices.   You can enter an invoice to establish the beginning balance.  QB uses the Opening Balance Equity account for these transactions. When entering one manually you'll need to create an item, likely an other charge type item, that uses that account.

 

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