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The customer message box on invoices is getting too filled with saved messages. How do I delete those I no longer need.
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Good afternoon, @Soulam11.
I'd be glad to assist you with deleting the customer message box in QuickBooks Desktop.
Here's how to delete customer messages on your invoices:
That should do it. Once you've completed the steps above, there will not be a customer message box on your invoices.
Please let me know if the information provided does the trick. Thank you for reaching out to the Community. Happy Thursday!
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Much like other lists, if the message record is used anywhere on a transaction, you won't be able to delete it.
Generally these messages are meant to be generic, like "Happy Holidays" or "Be sure to see our monthly specials!", and not unique per invoice or customer.
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