Customer paid their invoice through one of our vendors with a credit card, we do not accept that form of payment. The vendor applied the payment towards our account, how do I show the customer invoice as paid?
The vendor was not authorized to take a payment from your customer. They need to refund the payment and the customer needs to pay you for their invoice.
In that case this is a contra-accounting transaction, which is complex. You need to consult with your personal Accountant to advise you on the step-by-step process to follow for contra-accounting.
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