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ShannonSNichols
Level 2

Customizing the customer window for batch entering

We used to use Enterprise and now use Online version, in Enterprise our customer set up had two fields that we added and one of them was tied to a premade list of classes.  How can I get the class and a unique other item (Case number) added to the customer entry window and batch entering? 

Solved
Best answer January 05, 2022

Best Answers
ShiellaGraceA
QuickBooks Team

Customizing the customer window for batch entering

Thanks for reaching out to us here today, @ShannonSNichols.

 

I have some information about adding fields to the customer entry window. Currently, the option to add fields in a batch is unavailable. You'll to enter the case number in the Other field.

 

Here's how:

  1. Go to Sales, and then select Customers.
  2. Open the customer profile and then Edit.
  3. Hover towards the Other field and then enter the case number (see the image below.) 
  4. Click Save.

 

 

About class tracking, you can only add it to your customer and vendor transactions. For more information about class, please refer to this article: Create and manage classes in QuickBooks Online.

 

Feel free to browse these links below to guide you in managing customers and accounts receivable.

 

Still have questions? Don't hesitate to drop them below and I'll be happy to answer them for you. Take care and have a wonderful rest of the week.

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1 Comment 1
ShiellaGraceA
QuickBooks Team

Customizing the customer window for batch entering

Thanks for reaching out to us here today, @ShannonSNichols.

 

I have some information about adding fields to the customer entry window. Currently, the option to add fields in a batch is unavailable. You'll to enter the case number in the Other field.

 

Here's how:

  1. Go to Sales, and then select Customers.
  2. Open the customer profile and then Edit.
  3. Hover towards the Other field and then enter the case number (see the image below.) 
  4. Click Save.

 

 

About class tracking, you can only add it to your customer and vendor transactions. For more information about class, please refer to this article: Create and manage classes in QuickBooks Online.

 

Feel free to browse these links below to guide you in managing customers and accounts receivable.

 

Still have questions? Don't hesitate to drop them below and I'll be happy to answer them for you. Take care and have a wonderful rest of the week.

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