Hello there, @RHbaker. Welcome to QuickBooks Community! I’d be glad to help you fix this this issue with your QuickBooks Online.
I can see you posted the same question twice. You can click the link to read the answer to this on the other thread.
Meanwhile, here’s an article you can refer to for more details on exporting reports, lists, and other data from QBO.
Stay in touch if you have any other questions or concerns in QBO. I’ll be right here to answer them for you. Enjoy the rest of the day.