Any idea how to fix the date drop down list to expand completely so the date range shows up without having to guess multiple times? Is this something QB is working on fixing? Ever??
I'm using Premier 2018 Desktop edition.
Hey there, DS5.
Let's repair your QuickBooks. Repairing the software fixes program-related issues.
But first, create a backup of your company file. This is to make sure we have a copy of your data if ever your account messes up.
Here's how to repair QuickBooks:
Wait for the repair to complete and click Finish. Then, download the latest QuickBooks release when you open the software.
Open the report again, then check the date drop-down list. If you need more help, just leave a comment.
Thanks for getting in touch with us today, DS5,
I want to make sure you're able to get your work done. Let's get this squared away.
Have you tried doing this on a sample company file? If not, I'd suggest doing that first for us to isolate the problem. Please be reminded to create a back up copy before any troubleshooting steps to avoid any accidental data loss.
Here's how to open a sample file:
If the same issue exists on the sample file, let's close QuickBooks and run the Reboot.bat file. This refreshes QuickBooks-related .DLL and .OCX files in Microsoft Windows.
Once done, reboot you computer and then review your DPI settings. You may want to check this article to know more about resolving display issues in QuickBooks: QuickBooks Desktop display issues
That should get you on the right track, DS5. Please keep me updated on the outcome. I'm always around to help you out. Have a good one!
I tried a sample company, same problem. I then ran the reboot file, nothing. Then I rebooted, just to make sure, still nothing. The date still doesn't expand when I try to run reports.
It's now time to get in touch with us, Delia.
The steps you've tried are the basic solutions to fix the display issues in QuickBooks. Since you're still getting the same result, it would be best to get in touch with our Technical Support Team. We have more tools to check why the date of the report won't expand so we can fix this behavior for you.
Here's how to get our contact number:
Please let me know if there's anything else I can help you with.