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Level 1

Date Drop Down Not Working in Big Sur

The Date Drop Down in all forms is not working after updating to MacOs Big Sur.  How do I make Intuit aware of this?

 

 

2 Comments
QuickBooks Team

Date Drop Down Not Working in Big Sur

Thank you for letting us know your experience after updating to macOS, @gh99.

 

To resolve this, let’s run the Verify and rebuild tools. The Verify Data will identify any data issues within your company file. Then, the Rebuild tool will self-resolve it. Check the steps below:

 

Verify data:

  1. Go to File, then Utilities and choose Verify Data.

If it will detect an error, proceed and Rebuild your data:

  1. Go back to File menu and then Utilities and select Rebuild Data.
  2. Choose OK if you’ll receive a message to back-up your company file.
  3. After creating the back-up file, the Rebuild Data utility will run automatically.
  4. Click OK when you get the message Rebuild has completed.

Check this article for detailed guidance: Verify and rebuild data in QuickBooks Desktop for Mac.

 

If the error persists, I suggest reaching out to our Customer Support to further check what's causing this inconsistency. You can let them know the error you're having through chat.

 

Their tools can get into your account in a secure environment and help you resolve this error. See this article for detailed guidance on how to chat online with a QuickBooks expert: Contact QuickBooks Desktop support.

 

Feel free to leave a comment below if you have other questions about accessing and managing your QuickBooks company file. I'm always here to help.

Level 8

Date Drop Down Not Working in Big Sur

We are aware of this - we've been working on Big Sur issues throughout its long beta cycle. It takes time to validate a release and Apple didn't give much notice.  

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