Good day, @Bestzin,
Thanks for getting back to us and for letting us know result of the troubleshooting steps.
Technically, the steps provided by my peer Kristine Mae should rectify the freezing behavior of your QuickBooks software. Since the same thing happens after doing the recommended steps, I'd suggest getting in touch with our Support Team.
There they can provide additional workarounds to get your QuickBooks up and running. They can also do a screen sharing session to isolate the issue better. Here's how to contact us:
- Go to this link: https://help.quickbooks.intuit.com/en_US/contact
- Choose QuickBooks Desktop.
- Select your QuickBooks version.
- Click the Search for something else button.
- In the Tell us more about your question box, type QuickBooks Behavior.
- Click Search.
- Scroll-down and click the Get Phone Number button.
Also, you might want to check our QuickBooks Desktop System Requirements to know more about the compatible environment for your software version.
That should get you on the right track, @Bestzin. Please let me know how this goes. I want to make sure this issue gets addressed immediately. All the best!
