Showing results for 
Search instead for 
Did you mean: 
Level 1

Desktop Views

Desktop Application Quick books Pro 2019

no matter what i do this dam program will not remember my last desktop settings.

please just don't state the obvious and think your job is done. FIX THE DAM PROGRAM

I have tried the repair , I have tried all the settings in the Desktop view settings.

1 Comment 1
QuickBooks Team

Desktop Views

I appreciate you voicing out, trying some test and providing an update, @Paganetti.


Since performing the Repair tool didn't do the trick, I recommend doing a Clean Install. This will help replace the QuickBooks Desktop software on your computer and the files used to install it.


Before performing the steps below, please create a backup copy of your company file first.

  1. Open the Windows Start Menu. Search for “Control Panel” and open Control Panel.
  2. Select Programs and Features or Uninstall a Program.
  3. Select the version of QuickBooks Desktop you're having problems with from the list of installed programs.
  4. Select Uninstall/Change and follow the onscreen instructions. If you don’t see this option, sign out and sign back in to Windows as an admin (or a user with admin rights).

Then, download the QuickBooks Tools Hub and run the Clean Install tool from there.


For additional reference, you can also check out this article: Clean install QuickBooks Desktop


If you experience the same issue, I'd recommend getting in touch with our QuickBooks Technical Team.

So much as I would love to get this taken care personally, I am unable view confidential information and do a screen sharing session in this public forum. Only our phone representatives have the tools to do this.


Follow these steps to get their phone directory:

  1. On your QuickBooks homepage, go to the Help menu.
  2. Choose QuickBooks Desktop Help.
  3. Tap the Contact us button.

Keep me posted on the results by leaving a reply below. I want to make sure you are fully taken care of. 

Need to get in touch?

Contact us