Did not receive a discount promised by QBO. We planned on leaving QBO and they offered us a discount. Charged me 404 dollars to then not turn around give me the discount

Hi, Scott. I’d like to guide you in ensuring your promised discount is applied. To ensure your billing details are thoroughly reviewed and the discount applied if eligible, our support team will be able to assist you directly and securely.

Follow these steps to reach out: 

1. Sign in to your QuickBooks Online account.
2. Click the Help (?) icon.
3. Use the QB Assistant to ask a question or type Talk to an expert for support options.
4. Select Contact Us to connect with an expert.

If you have any more questions or need further assistance, please don’t hesitate to reply to this thread. We’re here for you and will get back to you promptly.