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nikovo
Level 2

Discounts on customer bills

Hi,

When we input a discount on the customer bill, it shows up as a credit balance to our sales discounts and actually inflates sales.  How do you input a discount on a customer bill (not on an invoice)?

Solved
Best answer May 17, 2021

Best Answers
CharleneMaeF
QuickBooks Team

Discounts on customer bills

You've come to the right place, nikovo.

 

Before proceeding, may I know if you used the Billable Expense feature? If so, I'd suggest following the steps below to add the discount accurately.

 

  1. Open the Bill then, go to the Items tab.
  2. Enter the item, then enter the amount plus the markup on the Amount column.
  3. Click Save & Close.

16.PNG

 

After that, create an invoice and link the billable expense. Here's how:

 

  1.  Go to the Customers menu and then select Create Invoices.
  2.  Select the Customer on the Customer:job drop-down.
  3. On the Billable Time/Costs pop up, pick Select the outstanding billable time and costs to add to this invoices, then OK.
  4. Go to the Items tab, then put a checkmark on beside the date, then OK.
  5. Click Save & Close.

 

17.PNG18.PNG

 

In addition, you can print or email the invoice after creating it. Simply click the Print icon or the Email icon.

 

You can also run the Open Invoices report to check your customer balances. Just go to Reports and select Customers & Receivables. Then, click Open Invoices.

 

Please get back on this thread if you need help adding discounts. to your items. We're always here to help.

View solution in original post

2 Comments 2
CharleneMaeF
QuickBooks Team

Discounts on customer bills

You've come to the right place, nikovo.

 

Before proceeding, may I know if you used the Billable Expense feature? If so, I'd suggest following the steps below to add the discount accurately.

 

  1. Open the Bill then, go to the Items tab.
  2. Enter the item, then enter the amount plus the markup on the Amount column.
  3. Click Save & Close.

16.PNG

 

After that, create an invoice and link the billable expense. Here's how:

 

  1.  Go to the Customers menu and then select Create Invoices.
  2.  Select the Customer on the Customer:job drop-down.
  3. On the Billable Time/Costs pop up, pick Select the outstanding billable time and costs to add to this invoices, then OK.
  4. Go to the Items tab, then put a checkmark on beside the date, then OK.
  5. Click Save & Close.

 

17.PNG18.PNG

 

In addition, you can print or email the invoice after creating it. Simply click the Print icon or the Email icon.

 

You can also run the Open Invoices report to check your customer balances. Just go to Reports and select Customers & Receivables. Then, click Open Invoices.

 

Please get back on this thread if you need help adding discounts. to your items. We're always here to help.

nikovo
Level 2

Discounts on customer bills

Thanks - I discovered the issue. My discount item was tied to the wrong account.  I fixed that and it routed the vendor discounts appropriately.

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