Hi there, Nagys.
Thanks for letting us know. I'm here to help get this sorted out to keep your QuickBooks running and so you can get back to your business.
Let's perform some troubleshooting steps to resolve the issue of your QuickBooks display. First, you'll need to change the QuickBooks DPI settings, here's how:
- Right-click the QuickBooks icon.
- Select Properties.
- On the Compatibility tab, select Disable display scaling on high DPI settings.
- Select Apply then OK.
- Open QuickBooks and check to see if the windows are available.
Next, let's change the Desktop View Preference, here's how:
- Open your company file.
- At the top menu bar, click Edit.
- Go to Preferences.
- Select Desktop View.
- Select My Preferences.
- Switch View from Multiple Windows to One Window.
Right after, you'll need to change the Windows DPI settings and edit the screen resolution settings on your computer. You can check out this article for detailed steps: QuickBooks Desktop display issues.
To further assists you with the steps, I recommend calling our QuickBooks Desktop Support Team. They have the tools to do a screen share.
Here's how you can contact our phone support:
- Click this link: https://help.quickbooks.intuit.com/en_US/contact.
- Select the version of QuickBooks, click Contact Us.
- Type-in Technical Support on the search bar.
- And click Get the Phone number below.
This will get you on the right track. Don't hesitate to leave a comment below if you have any other questions about QuickBooks. I'll be around to help.
