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mrleague1
Level 1

Does anyone have a phone where they can call me?

I need a call I cannot find answer to pdf file issue
1 Comment 1
ReymondO
QuickBooks Team

Does anyone have a phone where they can call me?

I'm here to make sure you're able to resolve your PDF issue, @mrleague1.

 

Before that, can you share with me the error message you're getting with? Any additional information would be much appreciated.

 

If you wish to connect with our customer representative, I recommend giving us a callback. This way, you can directly communicate and provide you a solution to your concern. Here's how: 

 

Option 1

  1. Click the Help icon.
  2. Hit the Contact Us button at the bottom. 
  3. Enter your concern in the description, then click Let's talk or Continue.
  4. Select Get a callback.

callback.PNG

Option 2

  1. Click the Help menu in the upper-right hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Look for I still need a human and click on it.
  4. Click Contact Us.
  5. Select between Send a messageSchedule an appointment, or Get a callback.

 

In addition, the issue you're experiencing right now might come from too much caches being accumulated in your browser. Let me share with you some troubleshooting steps that will help you fix the concern. 

 

First, make sure to use a supported and up-to-date browser when printing PDF files. This will make sure that your current browser is compatible with your PDF software. 

 

If your browser is supported and still getting the same issue, you can proceed to the steps stated in this article: How to resolve problems opening, viewing, and printing PDF files.

 

Please know that our doors are always open to help you with any QuickBooks-related concerns. Take care and enjoy the day! 

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