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Level 1

downgrade subscription after cancellation

Hi

I need to know how to downgrade subscription after cancellation, kindly help

6 Comments 6
MarshallA
Intuit

downgrade subscription after cancellation

Hello,

 

You cannot downgrade an account if it isn't active.  You need to first re-subscribe to the account and whatever level it was at when it was cancelled, THEN you can click downgrade on the Billing and Subscription menu.

downgrade subscription
Level 1

downgrade subscription after cancellation

Thank you for your support.

I activate my subscription BUT i cant see "downgrade" on the Billing and Subscription menu?

downgrade subscription
Level 1

downgrade subscription after cancellation

Thanks the account is active BUT

i cant  "click downgrade" on the Billing and Subscription menu.

please find the attached file

Anonymous
Not applicable

downgrade subscription after cancellation

I got you with this, downgrade subscription.

 

Downgrading QuickBooks Online subscription would need you to follow a different step. For detailed instructions on how to do this process, please refer to this article: https://quickbooks.intuit.com/community/Account-management/Downgrade-Your-QuickBooks-Online-Subscrip....

 

Please reach out to us again if you have other concerns with QuickBooks. We’ll be happy to help.

downgrade subscription
Level 1

downgrade subscription after cancellation

Hi

Thank you for your help BUT unfortunately it doesn't work with my account?? 

 

Kindly help me 

Adrian_A
Moderator

downgrade subscription after cancellation

Hi there.

 

It seems that you are using different version of QuickBooks Online. The downgrade option is only available in the US. You can reach out to our support to discuss your plan options.

  1. Go to this link: https://help.quickbooks.intuit.com/en/contact.
  2. Click on the Search for something else box to appeear, then enter any keyword.
  3. Click on the Send Email button.

Don't hesitate to click the Reply button for your other concerns.

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