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firstklund
Level 1

Dymo LabelWriter - prints in portrait, even when landscape is selected

I have Quickbooks Desktop Pro 2019. I just installed a Dymo LabelWriter 450. Whenever I print labels they always come out in portrait mode. I go into the printer options section in Quickbooks and switch to landscape, but nothing changes.

 

Printer Setup -> Labels -> Options, and then toggle Orientation from Landscape to Portrait, and there is no change to the printed labels. There is also no change to the "Preview".

 

I'd love to be able to print labels directly from Quickbooks. Thanks,

Kevin

1 Comment
Jovychris_A
QuickBooks Team

Dymo LabelWriter - prints in portrait, even when landscape is selected

Hi, @firstklund.

 

I know this would be uneasy to fix printing issues, especially when the printer isn't working as modified in your print settings.

 

In cases like this, there may be settings that need to be changed in the printer. I would recommend reaching out to Dymo's Support to check if you need to change something in their hardware and drivers.

 

You can search for their support in the Google search engine. When you find one post shared by a user to their supporting community, please follow their instruction to seek help.

 

This would be the fastest way to get this settled and keep you running.

 

Also, you can visit our Intuit Marketplace and get in touch with our Sales Support team. They can also share lists of supported printers that can integrate with QuickBooks if the issue can't be modified by Dymo's support.

 

I appreciate you for coming to us when needing help. Please comment below if you have other concerns with printing labels. I'll make sure to assist. Stay safe and healthy!

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