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Experienced Member

Email history

How can I see if an email of an invoice has been sent? I don't see it in the sent folder of my email client. Thanks for any help you can give me!
Solved
Best answer 07-17-2019

Accepted Solutions
Moderator

Re: Email history

Thanks for getting back to the Community and doing a follow up, Shortgirl06.

 

Yes, you are correct. Upon creating invoices, only the 2019 transactions will show on your sent emails.

 

For future help, you can always visit our Community page for the "How Do I" steps: QuickBooks Desktop for Mac Self-help.

 

If I can be of further assistance, feel free to reach back out by clicking the Reply button.

3 Comments
QuickBooks Team

Re: Email history

Hello @Shortgirl06,

 

Thanks for reaching out to us here in the Community. 

 

I'm here to help make sure that you're able to track email on an invoice in QuickBooks Desktop for Mac. Check out the steps below to get started:

 

1. Choose Customers, then click Customer Center.
2. Select the customer you emailed the form to.
3. Click the email tab.
4. You'll see a list of the forms you've emailed to that customer.

 

You can also visit this site if you have other related topics about QuickBooks Desktop for Mac. This includes guides and the latest news about the software.

 

Please keep me updated if you have additional questions and concerns. We are always here to help. Have a good one!

Experienced Member

Re: Email history

Thank you!  It worked for the newest invoices sent, however, nothing shows up for 98%  of the past customers.  Would this be because I upgraded to QB for Mac 2019?  It seems that only those invoices created using 2019 are showing.

Moderator

Re: Email history

Thanks for getting back to the Community and doing a follow up, Shortgirl06.

 

Yes, you are correct. Upon creating invoices, only the 2019 transactions will show on your sent emails.

 

For future help, you can always visit our Community page for the "How Do I" steps: QuickBooks Desktop for Mac Self-help.

 

If I can be of further assistance, feel free to reach back out by clicking the Reply button.