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jerseydane
Level 2

enter items received

I am using QB desktop retail version. 

I have just received a shipment that I need to enter into inventory, when I pick the vendor the attached screenshot pops op. clicking OK, the screen showing last shipment received shows up. A duplicate except the reference number is missing. In my case I entered the invoice number. it was already entered and accepted into inventory and sold.

In order for me to enter my new items, I have to delete every entry, hitting clear does not work.

Why does that keep happening?

Thank you

Solved
Best answer December 16, 2020

Best Answers
ReyJohn_D
Moderator

enter items received

Let me get you back on track, @jerseydane.

 

Based on your scenario, the auto-fill feature is likely the cause of the prompts or pop-ups. Thus, you'll notice that QuickBooks will pre-fill the info when selecting a vendor or customer.

 

In your case, they're not duplicate inventories or entries. I know how to disable this option to get you back up and running again. Let me guide you how:

 

  1. Click Edit, and then choose Preferences.
  2. Select General, and then My Preferences.
  3. Go to the Automatically Recall Information section.
  4. Make sure to uncheck the Automatically remember account or transaction information box.
  5. Click OK when you're ready.

Once turned off, you can perform the usual steps you normally would to enter your inventory or manage your vendors.

In case you observe some mismatch in your inventory reports, you can use this helpful article to resolve them: Fix balance Sheet and Inventory/Stock Valuation reports discrepancies.

 

Also, you can run other inventory-related reports in QuickBooks. To do this, you can go to the Reports menu. Then, select the desired report from the Inventory section.

 

I can always provide you additional inventory insights in QuickBooks. Just comment back below so I can assist you right away. Have a great day!

View solution in original post

2 Comments
ReyJohn_D
Moderator

enter items received

Let me get you back on track, @jerseydane.

 

Based on your scenario, the auto-fill feature is likely the cause of the prompts or pop-ups. Thus, you'll notice that QuickBooks will pre-fill the info when selecting a vendor or customer.

 

In your case, they're not duplicate inventories or entries. I know how to disable this option to get you back up and running again. Let me guide you how:

 

  1. Click Edit, and then choose Preferences.
  2. Select General, and then My Preferences.
  3. Go to the Automatically Recall Information section.
  4. Make sure to uncheck the Automatically remember account or transaction information box.
  5. Click OK when you're ready.

Once turned off, you can perform the usual steps you normally would to enter your inventory or manage your vendors.

In case you observe some mismatch in your inventory reports, you can use this helpful article to resolve them: Fix balance Sheet and Inventory/Stock Valuation reports discrepancies.

 

Also, you can run other inventory-related reports in QuickBooks. To do this, you can go to the Reports menu. Then, select the desired report from the Inventory section.

 

I can always provide you additional inventory insights in QuickBooks. Just comment back below so I can assist you right away. Have a great day!

View solution in original post

jerseydane
Level 2

enter items received

Thank you, that did it. No tsure how that box got checked in first place.

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