Erplain to QBO sync created Inventory Starting Value that I cannot delete

Hi there, @schapell.

I've got some insights to share about entering inventory items in QuickBooks Online.

You can create an inventory adjustment in QuickBooks Online to make corrections on your inventory value. The system is unable to delete the starting value once it has been created.

To do that:

1. Select + New.
2. Select Inventory Qty Adjustment.
3. Enter the Adjustment Date.
4. In the Inventory adjustment account drop-down, select the appropriate account.
5. Select the products in the Product field. Note: The description and current quantity on hand auto-populate.
6. For each item, enter either a new quantity or a change in quantity.
7. In the Memo field, enter the details about the adjustment.
8. When you're done, select Save and close.

To learn more about this process, please see this reference: Learn more about inventory quantity in QuickBooks Online.

I'd also recommend reaching out to your accountant to help ensure the accuracy of your records. You can also seek assistance from our accountants through this site: Find an accountant.

Lastly, to give you more tips about managing your inventory in QuickBooks Online, you can always visit these links:

• Add inventory products in QuickBooks Online
• Set up and track your inventory in QuickBooks Online

I'm just a reply away if you need more help with your inventory. I'll be around to assist you. Have a lovely day!

Thank you for your reply! I now remember that you cannot delete a starting inventory item- I've always wondered why QBO doesn't allow it, but regardless I need to figure out how to correct the issue. 

Do you know how I can correct what populated from Erplain into QBO? It created a starting inventory value that initially went to Opening Balance Equity, which I do not want, and so I adjusted the Inventory Adjustment Account to be Cost of Hardware. That is likely not the correct way to handle this, but I know I don't want to add to the Opening Balance Equity. 

Glad to have you back here in the Community, @schapell.

Let me provide some information about removing the starting inventory value from the Opening Balance Equity account. 

When you create an Inventory Item with a starting quantity and value, QuickBooks Online will record the value of the item to an Inventory Asset Account.  This creates a balancing entry in the Opening Balance Equity account by default.

The reason it occurs is because this account is the default adjustment account and starting inventory values are created with an inventory adjustment.

To fix this, you can enter the quantity with a value of zero when setting up a new inventory item in QBO. Then, when you purchase this inventory item, the quantity and value of the item will be directly recorded into an inventory asset account.

Know that the balancing entry will be the account that you used for the purchase, such as your checking account. You can then create an expense entry that includes the inventory item, quantity and rate for proper accounting.

However, to ensure the best course of action for your business, I'd suggest reaching out to your accountant. You may refer to the site that I've attached above to reach our accountant.

You can also scan through these articles below to give you more insights about handling inventory adjustments in QBO:

• Learn more about inventory quantity in QuickBooks Online
• Edit an inventory quantity adjustment

Get ack to me if you need more help with this or anything about QBO. I got your back. Have a good one!