Error (390) While trying to connect my U.S. Bank account. There is only one US Bank option and it will not let me paste the login url. Works on my other accounts.

jack126 · ‎January 12, 2026

I've ran this scenario and have tried a ton of different log in options to make it work. I believe it may be a problem with your provided U.S. Bank url. This request doesnt show up at all on the US Bank side. My other QB/Us bank account shows them talking to one another fine.

Jv_D · ‎January 12, 2026

Hello, jack126.

I appreciate your effort in trying different login options while connecting to your U.S. Bank account.

Error (390) may occur due to an outdated URL or changes to the bank's website. To check, I suggest visiting your bank’s website to check for updates to the login process or if the URL has changed.

If the URL is confirmed to be updated and the issue persists, I recommend reaching out to our Live Support Team for further assistance.

You can refer to this article for steps to contact us and to check our support hours: Get help with QuickBooks products and services.

Let me know if you have other questions about QuickBooks. We're here to assist you right away.

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Error (390) While trying to connect my U.S. Bank account. There is only one US Bank option and it will not let me paste the login url. Works on my other accounts.

Error (390) While trying to connect my U.S. Bank account. There is only one US Bank option and it will not let me paste the login url. Works on my other accounts.

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