Error 61

Let's find out why the bank balance issue went back after rebuilding the data on your company file, DarleneV821.

Those transactions may be damage. Data Damage means your company file can't be read correctly by QuickBooks. This can be caused by internal (within QuickBooks) or external (file location) factors. 

Great job for rebuilding the data. It's the first solution to take when there's an issue with the bank balance. Since the issue went back, you can proceed to the second solution. Please follow these steps outlined below:

Step 1: Identify the item number using the QBWIN.log.

1. While QuickBooks is open, press F2 or Ctrl+1 to open the Product Information window.
2. Press F3 or Ctrl+2 to open the Tech Help window and then go to the Open File tab.
3. Under the Open File tab, look for QBWIN.log, then select Open.
4. Once QBWIN.log is open, press Ctrl+F to bring up the Find window and search for the error.
5. Take note of the details of the error including record number, transaction type, and the date.
   The full error messages look like these:
   • Error: Verify Target: Invalid Open Balance. Rcrd = [XXXX] Type: [transaction type] txn # [XXXX] Date: [XX/XX/XXXX] Doc# [XXXX] Source Account: [AccountName]
   • Error: Verify Item: Item history Item Quantity on Hand mismatch error. Item ID [XXXXX] expected value: [XXXXX] found value: [XXXXX].
     
     

Step 2: Manually fix damaged transaction

• Damaged transaction link or date
  
  
  1. Open the transaction specified in the QBWIN.log.
  2. Change transaction date 20 years into the future (i.e. 1/6/2018 to 1/6/2038).
  3. Select Save & Close
     
     
• Transaction out of balance
  
  
  1. Open the transaction specified in the QBWIN.log.
  2. Go to the bottom of the items on the transactions.
  3. Add any item then Save & Close.
  4. Re-open the edited transaction and remove the added item.
  5. Select Save & Close.
     
     

I'm adding these links to learn how to fix data damage:

• Find QBWin.log
• Repair damage data within QuickBooks.

Stay in touch with me if there's anything else I can help you with today. I'll be around to help you.