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Level 1

Error codes

Recently installed QB Pro 2020; been working fine.  Tried to open QB today, and I get a fatal error code, 15943 35432.  QB will not open.  Do not know how to get help for this.  Used to have a phone number, but it is no longer good.  HELP

1 Comment 1
QuickBooks Team

Error codes

Hi there, @243.


Let's download and install QuickBooks Tools Hub to isolate this issue. Let me guide you how.

  1. Close your QuickBooks.
  2. Download the QuickBooks Tool Hub file.
  3. Open the file you downloaded.
  4. Follow the onscreen steps.
  5. Once the installation is done, double-click the icon in your Windows desktop.

Once open:

  1. Select the Program Problems in the QuickBooks Tool Hub.
  2. Click Quick Fix my Program.
  3. Start QuickBooks Desktop (QBDT) and open your data file.

Here's an article you can read for more details and additional troubleshooting steps in fixing your QBDT: Unrecoverable Error when opening a QuickBooks Desktop file on a workstation.


Also, I recommend checking our Help articles page that you can for future reference. From there, you can read some great articles and learn some best practices in managing your QuickBooks Desktop (QBDT).

Should you have other concerns or questions, know that you're always welcome to post here anytime. I'm always around to help. Have a great day and stay safe!

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