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When I try to change a name in the other names list to a vendor, first it says it must close all windows, then says it must i get an error message and quickbooks
Have you run the Verify/Rebuild Data utility? How big is your file size?
I'm new to this and just starting to enter info, so I doubt the file size is very big.
should I try that?
Thank you for getting back, @janisd1.
Yes, you can perform the verify and rebuild process to self-identity and resolve the most commonly known data issues within your company file.
For additional instructions, you can use this article.
After that, you can close, then re-open QuickBooks. From there, update the name type again.
Moreover, you can repair and update QuickBooks Desktop to the latest release to optimize its performance. You can check out these links as your guide:
Please know that I'm only a post away if you have any other QuickBooks concerns. Just add a comment below. Have a good day!