cancel
Showing results for 
Search instead for 
Did you mean: 
useallstarpainti
Level 1

Every time I log into the QB Online App on my phone it kicks me out and says something about a server 504 error. Can anyone help?

I logged out of QB on my computer just in case that was the issue and it still keeps happening. Sometimes I cannot even log in, and sometimes I can log it, but when I choose a company it then logs me off with the server 504 error. I have tried logging in with my email and my phone number.
1 Comment 1
Catherine_B
QuickBooks Team

Every time I log into the QB Online App on my phone it kicks me out and says something about a server 504 error. Can anyone help?

I'm here to help you with your login issues, useallstarpainti.

 

Cache files are sometimes stored within your app. We can troubleshoot the issue by uninstalling the app and ensure that your device is updated. Then, reinstall the app. For more steps on how to troubleshooting the QuickBooks Online app, you can click here. You can also use one of our supported browsers in the meantime. 

 

Keep me posted if you need anything else. Take care!

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us