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Level 1

Fees

Hello,

 

I have received numerous monthly charges for 34.95 such as the one below all the way back to September. My bank told me intuit, so I am reaching out. Please help explain what this is.

02/04/19 BUSINESS TO BUSINESS ACH MERCHANT BANKCD DEPOSIT [removed]66347888 ACS

1 Comment
Moderator

Fees

Greetings @Atsion!

 

For security reasons, we are unable to look up your account to view the charges, but I'm here to route you to the best help available.

 

I recommend starting the same thread with a live agent or directly contacting our Customer Care Team. They can look into and pull up your account in a secure environment to help you and explain the charges you've received.

 

Here's how:

  1. Go to the Help icon.
  2. Select the Contact Us button.
  3. Enter Phone Number in the How can we help? field.
  4. Click Start a chat or Get our phone number.

Also, you can check this link for helpful articles about How do I questions: https://quickbooks.intuit.com/community/Help-articles/ct-p/help-articles-us?label=QuickBooks%20Onlin....

 

Feel free to leave a comment below by clicking the Reply button if you have any other questions.

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