Greetings @Atsion!
For security reasons, we are unable to look up your account to view the charges, but I'm here to route you to the best help available.
I recommend starting the same thread with a live agent or directly contacting our Customer Care Team. They can look into and pull up your account in a secure environment to help you and explain the charges you've received.
Here's how:
- Go to the Help icon.
- Select the Contact Us button.
- Enter Phone Number in the How can we help? field.
- Click Start a chat or Get our phone number.
Also, you can check this link for helpful articles about How do I questions: https://quickbooks.intuit.com/community/Help-articles/ct-p/help-articles-us?label=QuickBooks%20Onlin....
Feel free to leave a comment below by clicking the Reply button if you have any other questions.
