cancel
Showing results for 
Search instead for 
Did you mean: 
mccomm
Level 1

File repair & recovery

Error message 6000  83   Saved 4 files at the same time only 2 were recovered

1 Comment
AbegailS_
QuickBooks Team

File repair & recovery

Hello there, mccomm.

 

Let me provide you with options to fix the error in saving your file. 

 

QuickBooks error code 6000, 83 comes under the -6000 series errors. This error can often cause severe damage to the company file and the system as well.

 

If you're trying to create a back up file and encounter this kind of error. You can follow these steps below: 

 

  1. Close QuickBooks Desktop on your server computer (the one that hosts your company file). Go to the File menu and select Quit QuickBooks Desktop.
  2. Open the Windows Start menu then type “File Explorer” into the search and open File Explorer.
  3. Select My Computer from the navigation bar. 
  4. Select and open your C: drive.
  5. Right-click on the screen, select New and then Folder to create a new file folder. 
  6.  Create a back up company file then save it to the folder you just created on your C: drive. 
  7. Follow the steps to restore your company file using the new backup.

 

For more details you can check out this article in when you encounter an error when you back up your file :  How to  to fix Error 6000,-83 

 

If the issue persists after trying these steps, I'd suggest reaching out to our Customer Care Team. They have the proper tools like screen sharing that can verify what's causing the issue.

 

To do that: 

  1. In your browser, navigate to https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose QuickBooks Desktop.
  3. Select the issue or topic.
  4. Click the Green Phone button to get the support number.

 

Please let me know if you have other questions about fixing the error. I'll be around if you need additional assistance. Have a good one!

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us