Is anyone else getting a message that they're not the administrator and to close the file?? HELP! Is it an update that is causing this?
We didn't receive a similar report, RevoluSun.
However, there are different reasons as to why company files won't open:
For more information about this, you can check out this recommended article: Resolve Problems Opening QuickBooks Desktop or your Company File.
If you need more assistance in resolving this, I recommend contacting our QuickBooks Desktop support.
Stay in touch with me if you have other concerns.
I just got off the phone with support and she said this has been going on since last night and she said support has been slammed with calls. I had to open the file by right clicking and running as an administrator and it would open and let me update. She said she wasn't sure if it was a QB update or a Windows but it's a problem.
It's a good thing that you have a workaround in opening your QuickBooks file, but in order to get rid of the inconvenience, I have other steps that you can perform to resolve this issue, RevoluSun.
You can download and install the QuickBooks Tools Hub to fix the common errors. Here are the steps on what you are going to do.
Next, run the Quick Fix Program so it will repair your program.
However, if it won't still open you can proceed to Solution 2 of this article.
For your reference, you visit our help articles for more information about QuickBooks.
Let me know if you still encounter errors in opening QuickBooks. I'll just be right here in case you need further assistance.
Allow me to help you locate your company file, RevoluSun.
Open your computer folder and do a wildcard search for all of your company files. Type one of the following into the search bar. Make sure to include the asterisk (*) to ensure the search works correctly.
Once the file is found, take note of the file's location. However, if the file is not found, you'll want to contact an IT professional for them to help you locate your company file.
For future reference, check this article on how to locate your company file.
Don't hesitate to leave a reply if you need further assistance.