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FIND feature not working. I enter amount, name, account anything and nothing happens?
Any suggestions?
Hi there, bozemelectric.
It's possible that there are no results found that matches the data we entered. We can further check the information and the Find again.
We can also easily locate a data in the register. Just go to Lists menu and select Chart of Accounts. Select the account and we sort the list to our preference.
I'll be here if you need anything else. Have a great day!
Not sure how your solutions will help.
I attached an image of what I'm referring to.
Its a very simple feature, its not searching for what I'm trying to find.
I've run utilities>verify data>rebuild data
and its not doing either. Says it can't.
Hi there, @bozemelectric.
I hope you're having a great Thursday. Since your find feature isn't working, I suggest doing a clean install of the program. This will fix the feature and allow it to start working again. The steps below will guide you on how:
Uninstall QuickBooks:
Remove PLIST files:
Now that you've deleted QuickBooks completely, you'll want to restart your computer and reinstall QuickBooks for Mac.
Feel free to comment below if you have any other questions. Enjoy the rest of your day!
Hi Anna S.
Your solution seems to be the most logical. Currently the QB/Mac 2019 file is with QB for repair.
They've had it for 3 weeks now, due the the pandemic close down of services. It is now assigned and I should know about the fine in a coupleof days.
The solution Intuit suggested was to purchase 2020 for mac and that didn't work either. In the meantime the license for 2019 was canceled therefore I cannot do what you suggest unless I purchase a new 2019.
The problems I further encountered is that once I installed 2020 and upgraded 2019 file to 2020 did not happen. Got messages saying the "file cannot be update". Assuming that the file corrupt or has to do with the license not existing anymore for 2019.
I appreciate your suggestions and if QB repair cannot fix. I will have to buy 2019 again and see if this helps.
Thank you.