Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowUtilize the trial version of SlickConnect to isolate the issue. It is designed to import into any bank or credit card in QuickBooks Online, so there is no specific setting needed. If the same error persists, there is an ongoing problem at your bank.
https://www.moneythumb.com/?ref=110
Hi usernatasha!
I know how important it is to download bank transactions. Allow me to assist you.
The bank error 103 means that the user ID and or the password is incorrect. We need to make sure that what we entered in QuickBooks Online is exactly the same as what you're using when you log in directly to your online banking.
First, go to your bank's website and sign in. If it prompts you to update the login credentials, please follow the steps provided. If everything's good, go back to the Banking menu in QuickBooks Online.
On the Banking menu, select the tile for the affected bank account, click the Pencil icon, then Edit sign-in info. From there, manually enter the login credentials. Select Update.
You also want to check if your bank has an update that requires additional verification. This can also result in bank error 103.
If this error persists, I suggest you reach out to our Support Team again. This way, they can check if there's an issue with your bank.
In addition, I added a link you can check: Reconcile an account in QuickBooks Online. This will help and explain how to balance your accounts in QuickBooks Online.
Leave a comment below if you need more help with banking. I'll be here!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.