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Level 1

For whatever reason I keep getting a delivery failure when I approve your quote. The quote is approved. Move forward with ordering the parts.

 
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QuickBooks Team

For whatever reason I keep getting a delivery failure when I approve your quote. The quote is approved. Move forward with ordering the parts.

Good day, brianschue-gmail.

 

There are things we need to check which could be the reason for getting delivery failures. The first one is making sure that the email fields are complete and in the correct format.

 

Also, please check if there are special characters like ! @ # $ % ^ &. This results in an error so you'll want to delete them. Attachment should not be more than 25 MB and not Zip files. Please check this link for more details: Delivery Errors when trying to email a sales form.

 

We can also perform additional troubleshooting steps to help us in fixing this error. Open an incognito window and send the quote from there. Here are some of the keyboard shortcuts:

  • Google Chrome: Ctrl+Shift+N
  • Mozilla: Ctrl+Shift+P
  • Safari: Command + Shift + N

Browsers save junk files which cause unusual errors in QuickBooks Online so you'll want to delete them. Here's how to clear the cache. Lastly, make sure that the browser is updated or use a different one.

 

These are some of the articles you can check for more details about quotes/estimates:

Post again here if you have more questions. Wishing you all the best!

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