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Level 2

from 2006 pro to 2019 pro company file migration

I can't get my company file from an old xp computer with qb 2006 pro to transfer to my new desktop 2019 pro.  I followed all the trouble shooting instructions and switched from a backup file that wasn't working to a portable file that isn't working with code 17556.

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Best answer 03-11-2019

Accepted Solutions
QuickBooks Team

Re: from 2006 pro to 2019 pro company file migration

Hello there, TNPPA.

 

If your QuickBooks license includes free support, you can speak to our Customer Care team so they can upgrade the old company file for you.

 

To do it, kindly follow the steps below:

  1. Go to the Help menu.
  2. Choose QuickBooks Desktop Help.
  3. Click Contact us.
  4. Enter a brief description in the Tell us more about your question: field and click Search.
  5. Choose a way you want to reach our live agent.

I'll be around if you need more help. Have a good one!

 

 

View solution in original post

11 Comments
Anonymous
Not applicable

Re: from 2006 pro to 2019 pro company file migration

I have answered this many times -

moving from very old files to current format cannot be done (by you) in one step. The data converter in the 'current' version is designed to upgrade from the 'prior' version(s) - but yours is 3 or 4 generations old.

The DIY solution is to use a 'less old' version of QB as an intermediate upgrade step.

Unfortunately I do have a firm list of compatible years/versions to map out the step(s) needed.

The alternate is to contact Intuit and pay them to do the data update for you.

Level 2

Re: from 2006 pro to 2019 pro company file migration

my purchase is suppose to include support, I have been trying to figure out how to use it.

QuickBooks Team

Re: from 2006 pro to 2019 pro company file migration

Hello there, @TNPPA.

 

Thanks for dropping by the Community space. I can help upgrade your 2006 company file, so you'll be able to open and work on it in your 2019 version of QuickBooks.

 

Before performing the upgrade, make sure to create a backup copy of your QuickBooks 2006 company file so you’ll always have an intact file to go back and work with when prompted with an error. 

 

Now, rebuild the file to avoid any data issues and start converting it to the newer version by using the Easy Upgrade feature. It will automatically create an updated copy of your most recent files.

 

Then, follow the steps below to complete the process:
1.    Open your QuickBooks 2019.
2.    Go to the File menu and select Open or Restore Company.
3.    Choose Open a company file and click Next.
4.    Select the data file and click Open.
5.    Read the info in the Update Company File for New Version pane. Check the box to signify you understand, then select Update Now.
6.    Follow the on-screen instructions to back up file. 
7.    Click Yes on the message prompt.
8.    Once it’s updated, save the backup in a safe location.

 

Please see the article upgrade to a new QuickBooks Desktop version for more information.

 

That should get you pointed in the right direction. Let me know if you need anything else, I’ll be more than happy to help. Thanks for dropping by, I’ll keep an eye out for your response.
 

Anonymous
Not applicable

Re: from 2006 pro to 2019 pro company file migration

Good - hopefully that covers the initial data setup.
This is a public web board, paid support contact isnt here.
Level 2

Re: from 2006 pro to 2019 pro company file migration

my version is too old to do quick upgrade but thanks

QuickBooks Team

Re: from 2006 pro to 2019 pro company file migration

Hello there, TNPPA.

 

If your QuickBooks license includes free support, you can speak to our Customer Care team so they can upgrade the old company file for you.

 

To do it, kindly follow the steps below:

  1. Go to the Help menu.
  2. Choose QuickBooks Desktop Help.
  3. Click Contact us.
  4. Enter a brief description in the Tell us more about your question: field and click Search.
  5. Choose a way you want to reach our live agent.

I'll be around if you need more help. Have a good one!

 

 

View solution in original post

Level 2

Re: from 2006 pro to 2019 pro company file migration

thank you guys for your help. i was able to get support to help me. had to go to 2012, then 2015, then my 2019. thank u for all your help

Level 2

Re: from 2006 pro to 2019 pro company file migration

support took over my computer and made it work yay, thanks

Moderator

Re: from 2006 pro to 2019 pro company file migration

Hello TNPPA,

 

It's great to hear that our support was able to help you further with your concern. Please let us know if you have any questions. You're always welcome to post some more.


Have a great day! 

Level 1

Re: from 2006 pro to 2019 pro company file migration

I’m having a hard time trying to migrate my companies to the new software…. help

 

Anonymous
Not applicable

Re: from 2006 pro to 2019 pro company file migration

Thank you for joining in the discussion, @DeniseW

 

Let me help figure out why you're unable to migrate to the new software. 

 

If you're also using an older version of QuickBooks, you cannot directly migrate your company from that version to the new software. As what MikeinBC has stated on this thread, you need to use a less old version of QB as an intermediate upgrade step. You can follow my colleague's suggestion @KhimG in upgrading your old company file and make it work on a new version.

 

You also have the option to import your data using the .IIF files if you don't want to go through the upgrade process. However, there are certain import limitations in using this. You can check out this article for more details: Export or import Intuit Interchange Format (.IIF) files.

 

Or you can contact our Desktop Support to help you in the upgrade process. As long as your QuickBooks license includes free support, they can help you with this using their tools. My other colleague @Joyce_P have already provided the steps on how to get in touch with them.

 

Keep me posted if you need anything else or if you have additional questions about migrating to new software. I'll be on the lookout for your reply if you need further help.

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