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Level 2

Getting an: Unexpected Internal Error. (-30102) - Can not print a deposit slip. Tried the chat - says it is not available until tomorrow??? What the heck?

One mention in the community was to let you know issue #:   INV-50567

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QuickBooks Team

Getting an: Unexpected Internal Error. (-30102) - Can not print a deposit slip. Tried the chat - says it is not available until tomorrow??? What the heck?

Hi there, MarieGerlach. 

 

Thank you for dropping by the Community today. I'm happy to help, after looking up the investigation number, I can see that your best course of action is to reach out to our support team on the phones as they will need to resolve the issue for you on the back end. To reach them, you can follow these steps:

  1. Go to (?) Help, then Contact Us.
  2. Enter a brief description of your case, then hit Let's talk.
  3. Choose Get a call. Type in your call information.
  4. Click Confirm my call.

From there, you'll receive a call back and they can guide you step-by-step and help you get rid of that error message. 

 

Thank you for your time and have a lovely afternoon. 

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