Goofy errors importing Items from Excel

We want to ensure this will be fixed, MLeeber.

I've checked our records and haven't seen any open cases similar to yours. You should be able to import the items without any issues.

I suggest reaching out to our customer care support so an agent can take a better look at it. They have more tools, like screen sharing, that can help you with identifying the root cause of the issue. Here's how:

1. Open the link.
2. Select QuickBooks Desktop for Mac, then click Continue.
3. On the Contact Us page, select a topic.
4. Click Start a Message.

Once it's fixed, you can import the items again. 

The Community is open 24/7. You're always welcome to post if you have other concerns. Keep safe!

WHAT COMPLETE BS!!!! I have now been on support chat for over an hour and I keep loosing the agent I am connected to. Apparently intuit is not vetting their emplyees' ability to access the internet!!!! Another company using COVID to provide substandard service!!!!!!

WHAT COMPLETE BS!!!! I have now been on support chat for over an hour and I keep loosing the agent I am connected to (not on my end). And each timne I have to start the explanation over!!! Apparently intuit is not vetting their emplyees' ability to access the internet!!!! Another company using COVID to provide substandard service!!!!!!