have customer cover credit card fee

Are you B2B or B2C? 

You need to use a 3rd party payment processor to integrate with QBO.

Thank you for bringing up this question, JFD80.

QuickBooks Payments has a feature that allows businesses to pass processing fees to customers; however, this feature currently applies only to ACH bank payments. As a result, there is no way for customers to cover the fees associated with credit card payments.

As a workaround, you can add a credit card processing fee to your invoice by creating a service item and manually including it.

To create a service item, follow these steps:

1. Go to the Gear icon at the top.
2. Select Products and services.
3. Click the New button in the upper right corner and then select Service.
4. Enter the name of your service item.
5. Choose the account you will use to track the processing fees.
6. Click Save and close when you’re done.

After that, you can add the credit card fee as an additional item on your invoice when charging customers.

For further assistance with online customer payments, I recommend reviewing these resources:

• Find out when QuickBooks Payments deposits customer payments
• Let your customers pay invoices by ACH bank payment with a convenience fee

Please feel free to reply or post any questions in the Community if you have concerns about receiving and managing customer payments in QuickBooks. We are always here to provide support and guidance when you need it.