Hello, Ikma. It may be worth checking your bank’s website for any ongoing maintenance or alerts, as this could be the reason your recent transactions are not syncing with QuickBooks Self-Employed.
If everything is fine on your bank’s end, please try refreshing the bank connection inside the program. You can do this by clicking the Refresh All button in the Manage Accounts section under the Gear icon. This may help retrieve any missing entries from your account and have the connection sync properly.
Also, please ensure the All Type, All Account, and All Date filters are set correctly on your Transactions page, as this is important for displaying all transactions linked to your card.
If the transactions are still missing, please try a few quick browser checks to rule out a browser issue. If the problem persists, it’s best to contact our live support team so they can take a closer look at your account and check the underlying connection issue.
I’ll keep this conversation open for any follow-up updates or questions.
