Hello there, Pereira! To help you out more effectively, I’d like to gather some additional details about the app you’re using to transfer your funds.
Could you please specify which app you are using and what bank account you are attempting to make a transfer to? Additionally, did you encounter any error messages during the process? If possible, a screenshot of the issue would be helpful.
While waiting for your response, you might want to visit our Account Management page. This section includes articles that can assist you in managing your account and company information for future reference.
Any extra details will enable me to provide you with the most accurate solutions. I look forward to your response and any insights you may share, as this will help us successfully transfer your funds.
