Let's investigate what causes the address not being recognized from the QuickBooks Online Accountant (QBOA) app for you to access the training and certifications, Huzai.
If you're using the QBOA training app (US version), it will not recognize addresses from Pakistan, as this version is tailored for companies and users based in the US.
If you use the QBOA (Pakistan version), you can take advantage of QBO Global version, which is designed for International users and accepts Pakistani addresses. Then, ensure to enter the address in the format specified by app.
However, if you already have a QBOA account, there's no need to enter the address in the training app. You need to sign in to your account and access the Training tab to start a QuickBooks ProAdvisor certification course. Here's how:
- Sign in to QuickBooks Online Accountant.
- Go to ProAdvisor.
- Click Training and select Start learning. You'll automatically be signed in to the ProAdvisor Academy via a new tab.
- After you pass your certification in ProAdvisor Academy, sign in to Credly. To accept your badge, use the same email address you used for your certification.
To learn more about this, check out this article: Sign up for ProAdvisor and ProAdvisor certification courses.
Please visit your Accountant University to see upcoming webinars, virtual conferences, and in-person sessions. You can also go to the ProAdvisor Program website for more information about different types of training and certifications.
Additionally, visit these resources about working with QuickBooks ProAdvisor Certification, which may come in handy moving forward:
We're ensuring that every issue is being addressed effectively to achieve resolutions. Keep in touch with the Community if you have further questions about taking QuickBooks certifications or any QuickBooks-related concerns. We'll be right here to provide any kind of assistance, Huzai.
