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actorwebs
Level 1

Hi. I subscribe to the QuickBooks Self-Employed Tax Bundle, but I'm being charged for TurboTax. How do I get credit for that?

 
1 Comment 1
AdonL
QuickBooks Team

Hi. I subscribe to the QuickBooks Self-Employed Tax Bundle, but I'm being charged for TurboTax. How do I get credit for that?

Hi, Actorwebs. You can definitely request a credit for that, but the steps depend on how you signed up for the service.

 

If you upgraded to the QuickBooks Self-Employed and TurboTax Self-Employed bundle via an iOS device, you'll need to request the refund directly through Apple Support, as they manage those billing transactions.

 

Otherwise, if you subscribed via the Web or on an Android device, please contact our Live Support team. They have the tools to verify billing concerns. You can also consider contacting our TurboTax support to verify the charge.

 

Click the Reply button if you have more questions. 

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