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maureen-wilson
Level 1

Hi - is there no client service available from quickbooks on the weekend?

I need to talk with a live human being to do the 4 1099's I do every year and this year it seems to be an impossible task.
1 Comment 1
mknight1956
Level 2

Hi - is there no client service available from quickbooks on the weekend?

I can't find any client service available on weekend either. Perhaps sharing my problem may help?

 

I was having trouble with preparing 1099s and I agree this year was difficult.

 

First client didn't seem to be a problem. Processed the 1099s, went to billing...all done.

 

Then went to  a client who had full payroll. So when I went to process the 1099 I was dumped out to some website saying there was no account. Unfortunately Intuit had to fix.

 

Once that seemed to be fixed, I went to another client with no payroll. Had the same problem when I went to "finish", I got dumped out to a website stating no client could be found. Never asked for credit card billing. Back to Intuit again I went. After various attempts logging in/out, using incognito, it finally worked using CHROME.

 

The other suggestion I may offer to help.....make sure all the payments/transactions  had "VENDORS" assigned to them, otherwise the payments won't show up for the 1099.

 

Hope some of this may help you for the weekend. 

 

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