Thanks for reaching out, Ali. I'm here to help you connect HubSpot to QuickBooks Online (QBO) seamlessly.
When connecting HubSpot in QBO, please know that you need to be an admin user in QuickBooks and HubSpot to complete the connection.
If you're not signed in as an admin or don't have admin privileges, you'll see this error.
Let's check your access. We can go to the Manage Users section and confirm that your account is designated as the Primary admin:
- Navigate to the Gear icon in the upper right corner.
- Click on Manage Users located under the Your Company column.
- Check if you're listed as the Primary admin for the account.
If your account doesn't have admin privileges, we recommend contacting the designated primary admin of the account to request permission to connect the HubSpot in QBO.
For more detailed guidance, you can check this article: Connect to HubSpot and get deals into QuickBooks Online Advanced
If you have questions about managing your books, you can team up with our QuickBooks Live Experts. They specialize in QuickBooks Online and can help improve your accounting workflow for a seamless experience.
If you have any further questions about QuickBooks, feel free to leave a comment below, and we would be happy to assist you.