cancel
Showing results for 
Search instead for 
Did you mean: 
wamon
Level 1

High CPU usage with SQL Anywhere Personal Server

Hi. I have QuickBooks Desktop Enterprise 18.0 installed on all workstations in the office. We have a server running QuickBooks. When I open QuickBooks on my workstation I notice the process SQL Anywhere Personal Server runs and maxes out the CPU. Is this process necessary for QuickBooks usage?! It’s impossible to do much of anything else. Thanks! 

1 Comment 1
Nick_M
QuickBooks Team

High CPU usage with SQL Anywhere Personal Server

Hi wamon. 

 

I'm here to share a few details about the SQL Anywhere Network Server message and ensure you'll get back up and running again.

 

The SQL Anywhere Network Server prompt is associated with the QBDBMgr.exe. This is the main executable file for the QuickBooks Database Manager which you can configure for multi-user access.

 

Since most applications store data on your hard disk and in your system's registry, it's possible the QBDBMgr has fragmentation and accumulated invalid entries which affects your PC's performance.

 

To fix this, I would suggest reaching out to our support team, Our specialists would be able to securely access your account and perform troubleshooting steps specifically to the network server. To reach us, follow these steps:

 

Open your QuickBooks Desktop to connect with us.

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Enter your concern, then select Continue.
  5. Choose a way to connect with us:
    • Start messaging with a support expert.
    • Get a callback from an expert (availability may be limited).

Chat with us online

Select your product and fill out the form to chat with an expert.

If you have any other questions, feel free to post them here anytime. Thank you and have a nice afternoon. 

Need to get in touch?

Contact us