Hi there, Mira.
If you're using a QuickBooks Payments and QuickBooks Checking account, you can utilize the mobile check deposit feature to deposit checks you receive from customers.
However, please note that this functionality isn't available to all. If you are eligible and are depositing a check that meets the requirements, you can follow the steps below.
Here's how to do it on the QuickBooks mobile app:
- Sign in to your QuickBooks mobile.
- Tap Menu, then Cash flow, then Cash flow overview.
- From the QuickBooks Checking home page, select Send Money.
- Select Deposit checks and enter the check amount.
- Follow the prompts to finish the process.
If you use the QuickBooks Money mobile app, check out this article for a complete guide: Use mobile check deposit with QuickBooks Checking.
On the other hand, if you use QuickBooks Online (QBO) and want to record a customer's payment paid through a check, you can follow the steps below.
- Go to + New and select Receive payment.
- From the Customer dropdown, select a customer.
- Choose Check as the Payment method.
- From the Deposit To dropdown, select the Checking account.
- Enter the payment amount in the Amount received field.
- Save and close when done.
You can also deposit checks from customers through the bank deposit feature in QBO.
If you require additional assistance, please click the Reply button below.